Partial Refund - Service Fee adjustments
25-01-2020
12:22 PM

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25-01-2020
12:22 PM
Partial Refund - Service Fee adjustments
Hi, because of constructions happening in the building, I will send a partial refund to our current guest.
How can I request that AirBnB adjusts their service fee for the guest and I so it takes into account the new total cost of the stay?
Thanks for your help, A.
25-01-2020
12:22 PM
1 Reply 1
25-01-2020
05:27 PM

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25-01-2020
05:27 PM
@Adrien21 All you can do is send the guest a refund through the Resolution center. You can't get Airbnb to change the service fees that were charged.
25-01-2020
05:27 PM

