Possible Account being hacked and review not showing?

Brooke74
Level 1
Warracknabeal, Australia

Possible Account being hacked and review not showing?

Hi There,

 

1) I had a guest stayed recently we both left reviews for each other within 48 hours. I can see her review when I go into 'progress' on my airbnb page however it does not show up when you search for my listing on airbnb. Wondering why the positive review would not be showing publicly on my listing?

 

2) Over the past two days my phone has received x2 texts from (AUTHMSG) STATING - Your Airbnb verification code is ****. Don't share this code with anyone; our employees will never ask for the code.

 

I haven't instigated these texts. Is someone trying to hack my account? If so what should I do?

 

Thank you,

 

Brooke

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Brooke74 

Two different issues in one post.

1. Search for "verification code" on this community and read recent comments

2. Reviews on listings are not shown in chronological order

Lynell0
Level 4
Murtoa, Australia

Hi @Brooke74  your review is there just not in order as @Emiel1  said.  As for the text message I have been getting them too and it seems like there is a glitch in the system.  I changed my password just incase, but I still got another message.   @Lizzie,  @Nick, @Quincy, @Airbnb any idea when this glitch is going to be fixed.  It's been a while now.