Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alexis1110

I would like to know how other hosts in Italy feel about the extenutating circumstances policy being extended to all bookings, regardless of your cancellation policy, just in Italy and South Korea? My cancellation policy is strict, however all my bookings... Latest reply by Giulia316

This profile has dublicated my listing https://www.airbnb.com/users/show/194247046?_ga=2.268865847.713067063.1591813299-2097860724.1591624580I contacted airbnb helpdesk , they remove it but it keeps coming back online . Apparently it is a huge hacking att... Latest reply by Quincy

Hello- A guest messaged me last night saying her daughter (with some sort of auto-immune disease) has come down with a fever. (They're supposed to check in on Friday, in 2 days). She is very worried about Covid, and is wondering if she could get a refund.... Latest reply by Jill862

Good morning, I confirmed your release about covid-19 issued on 15th June. And my booking was made before March 2020 then I would like to cancel and receive the full refund but it would not show refundable when I process the cancel. Latest reply by Hideyo3

test Latest reply by Quincy

Can anyone give advice? We are being annoyed. Latest reply by Quincy

I would like to check what guests will be refunded if their booking is cancelled due to covid 19 and their check-in was before 31st July. As far as I can see the guest would be required to pay the service fee, is this correct?Thanks, Flora & Fergus Latest reply by Flora158

I have a guest who wants to change dates, I have done this for them but they can't figure out how to accept the changes. Although they received a text asking them to approve the change. As I can't see it from their perspective I don't know what instruct... Latest reply by Mike-And-Jane0

The EC update should be done today. What time is it expected? With many shops already open in the UK and 4th July being the scheduled reopening of B&B's and Hotels, are @Airbnb going to maintain their 15th July relaxation of the EC policy or are they just... Latest reply by Ian-And-Anne-Marie0

Boa tarde,Tenho várias hospedagens que foram canceladas e são elegíveis para reembolso, mas não foram pagas, até quando tenho que esperar. Latest reply by Beatriz98