I cannot use instant booking and have it turned off.
Reservation requests are not being forwarded to my home email. The last one to come in was on April 30, 2022.
Did I miss something? Does Airbnb no longer forward a Reservation request or even notify me that there is one in my Airbnb Inbox? Do I have to start going to the Airbnb site hourly to check?
Two reservation requests that came in 2 days ago have already expired because of this problem. I almost lost another 10 days ago but I happened to go onto the site to check a separate guest's dietary needs and I saw the new request.
I contacted Superhost Support then but the problem was not resolved. I did it again today and got someone who could not answer my question and who was about to finish her shift and cannot follow up until tomorrow.
All contact information is correct and current. The 3 email senders (express@airbnb.com, automated@ and response@) are all whitelisted and are in my contacts. Nothing appears in my spam folder.
Is there anything I should look for on my end?
TY
Bruce