Secret phone number to speak to Americans at Airbnb

[Allan339]

Airbnb screwed up a reservation big time. We have been talking to foreign workers who speak English from a script but don’t understand English. How can I contact an American at Airbnb?

[Anonymous]

@Allan339   There's no such thing as calling Airbnb. Their customer service is outsourced to other companies, whose labor pool is concentrated in countries with low pay standards. You can't pre-select the nationality of whoever picks up the phone (and frankly, not all Americans are fluent in English anyway).

Here's a trick, though:  try calling the number for Germany, Netherlands, or Sweden.  Operators working in one of the other Germanic languages tend to be functionally multilingual, and have a higher proficiency in English than the average American.