Dear @Catherine Powell
if you have hosts so negligent that they need constant reminders to communicate with their guests why are they on the platform? I do not need you to ding my phone constantly with idiotic suggestions like making sure I’m available. It’s my home. Of course I’m available.
That cell phone ding that goes off in the middle of meetings, family gatherings and god forbid we get a bathroom break is only for when guests are booking or need something.
I turned your reminders off in notifications and the app turned all notifications off. I no longer got pinged for booking notifications, guest questions.
I have a guest checking in. My account clearly shows ongoing conversations. I DO NOT NEED A BABYSITTER sending me preschool instructions on the day of checkin and days before. The interruptions aren’t welcome nor are the reminders to consider homes in my own saved vacation searches.
You don’t build business by annoying your clients.
I’m employed and so is my cohost. So stop the unnecessary interruptions. Please hire some grownups to work on your platform and focus on policing the hosts with complaints.
SUPERHOSTS don’t need hand holding!
There are days when I wonder if it would be easier to go back to long term tenants. Love my Airbnb guests (most at least), hate Airbnb’s platform dysfunction.
rant over!