Honestly, I feel extremely frustrated with the way AIRBNB DON’T RESPECT my Strict NON REFUNDABLE no matter what cancellation policy.
First at all, Airbnb has to realise that hosts offer their homes to Airbnb in order to be rent, the Conditions we put our house for rental are OUR conditions, not the guests or AIRBNB, that’s why we CHOSE the STRICT NON REFUNDABLE NO MATTER WHAT cancellation policy.
i’m VERY surprised the way this issue is treated, and NOBODY at Airbnb in a month gave me an intelligent... logic ... realistic answer!!
I need to escalate this issue. Because the case is closed without fundament or any kind of logic.
i will appreciate that Airbnb RESPECT the conditions that I want to rent my property.
Enough damage Airbnb have done a year ago giving all the refunds to guests a year ago.
This dictatorship one side management needs to stop.