Announcements

Winter Release Q&A with Airbnb’s Christy Schrader

Winter Release Q&A session

Suspended Listing without explanation. New to airbnb

Julie4405
Level 2
Nairobi, Kenya

Suspended Listing without explanation. New to airbnb

I just created a listing and it got suspended the same day. I haven't even gotten a client let alone a negative review. I haven't gotten an explanation and I don't know how to rectify the situation. Anyone with a solution or similar experience?

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Julie4405 

 

Some options:

- Your account has no ID verified (yet)

- The listing violates AIrbnb terms

eg: (email)addres or phonenr listed, parties allowed, license needed in your city etc...

Elaine701
Level 10
Balearic Islands, Spain

@Julie4405 

 

And Airbnb can't tell you why?

 

If so, it's usually for "security reasons". That's my favourite excuse. It projects a strong scent of "we also don't know why". Somebody somewhere just decided to suspend you, probably because of one of the things @Emiel1  mentioned. But nobody else knows that. So, they can't tell you. It's secret. 

 

Whatever it is, stop it. And don't do it again 🤨.