Hi I have just been informed that guests who are due to arrive in 2 hours are not who has booked. I am told she booked for her boss - but I have noway of knowing who this person is? What should I do?
I have experienced the same issue but it has never become a problem. The people always ended up being wonderful guests. But like you I do have an issue with the misrepresentation who is truly renting. It is fraud. I finally put in my listing, “ if you are not renting my property you do not get to stay on my property”