Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
If I choose no, does that mean that the guest will no longer be able to see/book our listings? Or does that info just disappear into the ether?
Latest reply by
M199
Hello, trying to cancel a trip but not seeing my trip on the website so unable to cancel, i have a conformation number but nothing on the site and no email, just a text, no luck finding a phone number that helps, thank you for your time.
Latest reply by
M199
The guest I have in are not sticking to the rules. They are also working on site if I had known this I wouldn't of took the reservation...I have contacted BnB who was fine until I was referred to someone else it's been 2 days and no response from BnB My g...
Latest reply by
Jerrold3
So disappointed with Airbnb host support for a number of reasons. 1 . $3500 damages caused by third party ( illegal) guests, only $1300 compensation after months of haggling.2. Gust took a 3 month booking at half price only to leave after 3 weeks. Paymen...
Latest reply by
Pherl0
I recently booked a reservation for someone who said there were 4 to 7 adults staying at my vacation home. However, they ended having an event of sorts whereas cars and more people started showing up on Friday and Saturday. Apparently this was considere...
Hello everyone! I am an experience host (130+ reviews). A year ago I have a nice couple of travelers, they like my Experience and they made a 5-STAR revew. But after a few months from their Experience, Airbnb send me deduction for those booking (~ $100). ...
Latest reply by
Anonymous
I recently contacted client support via chat and got a "community expert".I asked about the Extenuating Circumstances policy, as I have a guest who booked non refundable.Experienced guest. Type of profile I have had abuse the "extenuating circumstances" ...
Latest reply by
Ann72
I had two guests check in that was fine and we also knew that they would be cutting their stay short. I didnt refund due to the fact, they had chosen the non refundable option and it was also bank holiday and would been to late to get a booking for th...
Latest reply by
Debbie889
Hello everyone!My name is Stanislav and I'm a director of the hotel Zirka which is situated in Ukraine Odessa town.If you are looking for the best price for your trip, my hotel is the best option! Please feel free to contact us
Latest reply by
Teri