Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
Hi dear hosts. I’m writing it because enough is enough. We are tired of this disgusting policy where you will never find a help or normal proper answers, not a typical bots replies. Unfortunately we work with a people and all situations are different and ...
Latest reply by
Elizaveta18
I have a strict cancellation policy. I would like to give a partial refund to our guests who wish to cancel or a credit. We live in the area and for the past few days the smoke has subsided and the conditions are steadily improving. Air quality is exc...
Latest reply by
Jennifer709
Fellow greetings to all the hosts out there, I would like to reach out from South Africa and try to find out how Airbnb is managing some of these issues. As some of you might not be aware but in south africa service delievery is almost non-existent . To...
Latest reply by
Michelle53
Hi I have been a host for a few years now and absolutely love all the wonderful people i've met. I've never had any issues with parties or complaints and overall have had such a positive experience. Recently the building manager and a few people on the bo...
Latest reply by
Anonymous
Hello there... I think I found a fake listing, but I am not sure, could you let me know please? This is the link, https://www.airbrb.com.host94893823-date-94832212.im/listing/HN527294?source_impression_id=p3_27419qTNCxB35nmHWXuJ0nA&t=BKJ1a4OVq Thanks a...
Latest reply by
Yenny24
Hi, I have been a AirBNB host for 5 years, have 4 properties and am currently a SuperHost.The email from AirBNB was from a Barry and he sent it to me moments before his weekend started and asked to call me in 4 days time.I have had returning guests reach ...
Latest reply by
Barry346
Have you handled the situation when a guest about to arrive contacts you, he tells you that he has to move the dates of his trip by "X" circumstance, you make the modification to the reservation to later dates, and once the reservation cancels you. Leavi...
Latest reply by
Lisa723
After seven years using Airbnb as host and guest, and thousands upon thousands of dollars spent in fees alone, I cannot even get a ** phone call from a case manager assigned to my "urgent and escalated safety case." After FOUR DAYS. Every time I write o...
Latest reply by
Emiel1
I'm writing this is as a PSA to hosts after experiencing several recent incidents with regards to guest cancellations. Since the start of the pandemic, Airbnb has gone to lengths to portray themselves as being very pro-hosts through new initiatives and pr...
Latest reply by
Dave52