Upcoming week cancelled

Upcoming week cancelled

Good afternoon,

I've just had a cancellation for my property from this coming saturday for a week (I only offer 7 nights minimum, sat to sat on my listing) therefore it is now showing up as available in the calendar but when you try and book it says those dates are unavailable.  Could someone tell me why that is please? 

 

Any advice would be appreciated

Thanks

2 Replies 2
Cathie19
Level 10
Darwin, Australia

Hi @Glenys30.

 

I have no idea regarding your calendar, but ! have also experienced an issue with my calendar and listing tonight. My calendar is closed by default but for testing purposes I have opened four days in September. That should make my listing visible, but it cannot be found no matter what filters or searches I create. I also in my own calendar can see the Sept dates 11-15 are available, but can't get any availability.

 

Maybe there is some computer bot glitch happening. Initially I opened up 18 days for a potential guest to book, but they also couldn't see my listing, which should have shown up with that many days free!!! Then to protect her options, I blocked them again and opened the four days. I've never had this happen to me across laptops and multiple devices. Nothing worked tonight, whether laptop, or Apple devices.

 

Let's ask someone who might be able to give us both an answer, for my guest who cancelled due to lockdowns, is now trying to rebook for at least two weeks.... We gave up tonight, but "need to be seen" for her to book tomorrow. Something she cant do if I/the listing, don't exist. Fingers crossed....

 

Help! @Stephanie  @Quincy  @Nick  @Liv 

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Glenys30 it all looks fine now when I pretend I am interested in booking. Good luck with the short notice - you might get lucky!