I had mistakenly set my booking settings to 6 months out instead of 3 months out.
I received a booking from someone for 5 months from now (that's how I found out), so I politely and quickly declined, updated my settings to 3 months, and told them I was sorry, but if they wanted to check back in a month I could look at opening it in the future.
At the same time, my 3rd ever booking was finalized, meaning the the 20% first-timer AirBnB promotion was no longer on my listing.
So this person said that I was just trying to make more money, and that's why I cancelled.
I explained that it was due to the promotion ending, and that actually I had slightly dropped the price after it ended because they seemed to jump too much, and that I'm sorry they felt that way.
Fast forward a few messages, and they are calling me a "liar" and telling me that I have been "busted" and so on, even though I've sent them links to the first-timer promotion and told them all my prices, not to mention the fact that I actually *do* have the right to raise my prices, but I didn't.
I told them to please not contact me again.
Questions are twofold:
I never want this person to rent my place, even if I some day turn on automatic booking, or can't remember her username. Is there no way to put specific users on a block list?
I'm fairly new to AirBnB - is there a better way to handle these kind of responses? Does this happen often? And I presume they have no way to leave any sort of review for me since they aren't booked (and never will be for me), yes?