Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
I'm a Superhost in Dallas and have assumed that Airbnb is collecting and remitting the HOT on my cottage. We have recently received notification from the city that all STR hosts will have to report their monthly earnings and pay a HOT directly to the city...
Latest reply by
Linda108
I like to look at properties on AirBnB to get ideas on what people like, etc. However, every time I look at a property, I am then sent emails by AirBnB over the course of a few days or even weeks later encouraging me to book in that home location. I don...
Latest reply by
Sarah977
Hello,I had the most annoying and disturbing thing happen to me today! I am a superhost and I could not log-in to my account today. When I wanted to log in, the website asked me to provide my phone number for a confirmation code. After I received the cod...
Latest reply by
Michelle2461
I am travelling to the Canaries at the end of the month and am aware of the requirement for the negative test in order to travel.If my test is positive am I able to claim extenuating circumstances-even if the host policy is strict?or will i lose the full ...
Latest reply by
Emiel1
Hello everyone!In october airbnb canceled my guest reservation two days after he made the check in and they said he get full refund but the guest didnt accept to pay cash cause he said i have make the payment once . So i spoke with airbnb specialist and t...
Latest reply by
Daniel7762
The attached screenshot shows a selection that hosts are expected to make when preparing a listing. However, this field is not even viewable by guests so it's unclear what the purpose of this field is. Am I missing something here?
Latest reply by
Cave0
Here is a link to what has occurred: https://news.yahoo.com/airbnb-glitch-cancels-trips-deactivating-174705552.htmlAirbnb Data Breach Nov 11, 2020Some reps are not aware of this situation. With airbnb going public soon this is a pretty big deal. Called ...
Latest reply by
Kurt-And-Summyr0
Hi Hosts, Just wondering what you're all doing about Cancellations in this time? I have tried to change my cancelation policy to flexible so that guests can cancel up to 24 hours before and get a full refund, however it doesn't seem to apply to current b...
Latest reply by
Dale711
I will I know if I'm getting my room that I paid for do you not find out until they take the payment which could be in 24 hours when I'm trying to get a room today
Latest reply by
Sarah977