Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

The attached screenshot shows a selection that hosts are expected to make when preparing a listing. However, this field is not even viewable by guests so it's unclear what the purpose of this field is. Am I missing something here? Latest reply by Cave0

Here is a link to what has occurred: https://news.yahoo.com/airbnb-glitch-cancels-trips-deactivating-174705552.htmlAirbnb Data Breach Nov 11, 2020Some reps are not aware of this situation. With airbnb going public soon this is a pretty big deal. Called ... Latest reply by Kurt-And-Summyr0

Hi Hosts, Just wondering what you're all doing about Cancellations in this time? I have tried to change my cancelation policy to flexible so that guests can cancel up to 24 hours before and get a full refund, however it doesn't seem to apply to current b... Latest reply by Dale711

Hi,We have been shutdown in SA so my guests cannot come. How do I cancel or refund money without being penalised Latest reply by Helen427

I will I know if I'm getting my room that I paid for do you not find out until they take the payment which could be in 24 hours when I'm trying to get a room today Latest reply by Sarah977

I made a reservation on Oct 19. I made one payment for the reservation. I made a second payment for "extra services". I cancelled the reservation today. Payment 1 is in the process of refund. Payment 2 seems to have been lost in the process. The hos... Latest reply by Anonymous

I am looking for apartments in Geneva and I was shown the following apartment. I'm suspecting it to be a scam because the listing site seems weird and the host has been asking for a wire transfer. Has anyone sees this site before? https://www.airbnb.ren... Latest reply by Mali480

How I can delete an old account? Latest reply by Emiel1

Hello. I contacted a person through a renting website, and she told me she lives abroad and would use Airbnb to make the contracts and reservation so we could make a deal. The apartment is too good to be true (and normally, it is not true), costing 350€ w... Latest reply by Emilia42

We’ve been renting our Airbnb unit sparingly this year, due in part to the pandemic. We have a couple of reservations early in December. Now that my county, San Diego County, is on “Purple” restrictions again, can I cancel these reservations without penal... Latest reply by Dale711