What hosts are saying

    Hi allWe have received a request from a guest. She wants to stay for a month and the price on airbnb is £1750. In the message she says she can’t pay that amount and offered £1200. I replied that we can’t accept this offer and suggested that she cancel her... Latest reply by Anonymous
    Hello Our Guest has somehow booked the same room type twice. Grant - Yamba Private Courtyard Arriving today 01/11/20-02/11/20 Can we cancel so only 1 booking is showing & outstanding for Guest. Grant was supposed to confirmed pre approval but did a new re... Latest reply by Emiel1
    I have a strict cancellation policy but when we had the last lockdown all my guests were given a refund, what will happen this time if we go into lockdown next week as I am fully booked for all of November- I presume guests can re book or can they still r... Latest reply by Alison219
    I cancelled a trip more than 14 days prior to the trip because my husband contracted Covid and the rest of my family and I need to be quarantined. I spoke to the host and to Airbnb provided the test results and only received a 500 refund. I contacted reso... Latest reply by Emiel1
    Got this email from someone who is renting their apartment in NYC for $1,000Hello Joshua,I am happy for your interest and thank you for your feedback.In order to make things happen, I have chosen Airbnb to move forward with this since they will take care ... Latest reply by Elena87