Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

I am hoping someone can provide me with help. In March, I had to cancel due to the travel ban related to COVID. I booked a place on March 14th for September, that was 100% refundable. In April, I received my credit from the place that was canceled in M... Latest reply by Ann72

Twice I have received these empty quotation marks without any associated star ratings. I think these "ghost" reviews have no place. How is it done and why is it done? Anybody? Latest reply by Robbi1

HiMy guests have put some black item on my white towels rail and I have tried everything to remove the Mark's. They are really bad. They have also damaged my skirting board below the towel rail it seems as if alot of water has been coming from the ite... Latest reply by Mike-And-Helen0

This is my first time hosting and the guest who just check out urinated on my sofa couch and in my bed. My house was left an entire disaster. My entire house smells like urine and smoke. Food was left everywhere, the smoke alarm is missing and there is d... Latest reply by Keria6

Unfortunately me and my sister have 2 separate guest issues with 2 separate accounts/listings. Both of them have been forwarded to another team member but with both of them there is no follow up from Airbnb despite i have send some more messages. Airbnb S... Latest reply by Mike2164

(sigh) This problem has been on-going for ages. Airbnb..PLEASE make the website know when we're hosts and stop making us click SWITCH TO HOSTING every time we come to the website. It's so annoying! It's a minor thing but would be a much improved quality o... Latest reply by Emiel1

Hi, For the last couple of days I've experienced issues with the submission of my cancellation and refund request under the AirBNB extenuating circumstances policy. At the end of the process I receive the following error message: "There was an error proce...

I need help, so I hosted a guest for two nughts almost three weeks ago and after , airbnb canceled the reservation, after I had already hosted the guest. Now I can’t get in contact with anyone from the airbnb team. i try calling and All i get is that they... Latest reply by Emiel1

Hola, hoy salimos mis amigos y yo de un airbnb en Tulum, México. Estuvimos 3 noches, y recién ayer la única noche que nos fuimos a dormir temprano, se metieron a la casa y nos robaron muchas pertenencias MIENTRAS DORMÍAMOS (laptops, celulares, lentes oscu... Latest reply by Katie

Hi the community, I have used a phone number from UK to create an Airbnb account and have a great experience with Airbnb. However, since I have moved to the US for a long time, I lost the old phone number. In this case, I cannot login my account anymore a... Latest reply by Emiel1