Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Robin1611

We have open dates from October 1 till December 31 and suddenly two guests showed up. One went in and booked from mid November until December 31, we do not have any approval policy. The other prospect wants to rent from October 1 till December 31, a ful... Latest reply by Charles224

I have heard such a bad rap about Airbnb Customer Service that I just had to let you hosts know that sometimes the system works. Without boring you with all the details a guest canceled 24 hours before arrival and claimed that I yelled at her and was in a... Latest reply by Rajan2

Had a guest that was having payment and then identification issues completing reservation. Guest and I spent all day trying to get through. Just got sent through the phone system, asked if reservation was in next 72 hours, responded it was today and the... Latest reply by Emiel1

Can ANYONE help? I email and message them about refunding my cancelled tenant but No answer and the server on AIRBNB continues to say there is a problem. Please let me know if you've been able to get them. Latest reply by Debra300

Hello Shortly after posting a review about the bad place I stayed at and literally ran away from, I deactivated my account to not hear from them or Airbnb again, being very stressed (receiving text messages from the host..). I realise soon that it would b... Latest reply by Emiel1

I have a guest recently, as usual as superhost i provide a quality service and my homestay is clean before they check in, the guest first are cheating me that have only 2 guest but they have 5 guest in, they have a party in my homestay which i clearly sta... Latest reply by Memorable-Homestay0

Hello, my names Cierra Smith I’m a 22 year old college student in the nursing field. Recently I was uprooted from my home of 8 years in Texas to move back to my hometown (Simi Valley) so that I could take care of my 81 year old grandmother. My grandmother... Latest reply by Anonymous

This has been a recurring issue during the pandemic - Airbnb 'specialists' have been cancelling reservations for COVID in my account. But, I'm not notified of these cancellations - no e-mails, no notice of cancellations in my thread with guests, and noth...

I noticed since recent "inbox" upgrade you can now see when the other party starts typing a message (So you know they are there and will reply very soon)I think it would be also convenient if you can see the other party has opened (and hopefully also read... Latest reply by Cathie19

I got the following one question survey. I guess they did not have enough guests claiming they were not safe through reviews ( @Lawrene0 thank you for posting about that) so they keep on looking?A guest who has not travelled in a while (me) gets this ... Latest reply by Inna22