Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Jonas475

Hoping someone can help with this question. When charging a security deposit do Airbnb charge the guest in their payment? Or do I ask the fee then I Reimburse the guest once the trip is over?? Latest reply by Emiel1

Is anyone else missing that "key" button on their messages box with their guests that will attach your check in instructions for you listing? Mine is missing on both the app and the desktop version. Does anyone know how to access their check in instruc... Latest reply by Peishan2

One of the amenities listed under kitchen is a Stove. I looked up on Internet the definition of a Stove.But there seems confusion about it : is it a cooking device with or without an oven or can it be both ?In my kitchen is a cooking device, supplied by ... Latest reply by Huma0

Hi I have been a superhost for 3 years, and have been un aware of superhost coupons. Can anyone tell me how to find them? Telepathy is letting me down.Thanks Anna Latest reply by Huma0

Stayed in an apartment recently that the host had signed up for an “enhanced clean” policy as advertised by the site across various properties in light of the pandemic. The apartment was filthy (I mean piss on the toilet seat kind of filthy). We had to sp... Latest reply by Anonymous

Booked an Airbnb with a friend for next month that, upon doing some research, seems super shady. After we booked, we were told by the hosts in the House Manual not to speak with neighbors or open the door for superintendents, management, or cops. Reached ... Latest reply by DAK-Design-and-Home0

I am not impressed by the new dashboard for hosts (on the website). Is it just me ?.It was suddenly there (i have not seen an announcement) a few weeks ago.It is cluttered with a graph and some information you normally look for in section "performance".In... Latest reply by Sarah977

I had a guest who paid for three, and seven stayed at least two nights. I don't want the hassle of writing a review. Doesn't look like ABNB responds well.What are the consequences, does ABNB insist on it? Latest reply by Sarah977

I am a "strict" host. I had a booking but 11 days before the check-in the guest emails to say that as a number of the guests were on holiday in a country that was losing its "green status". Rather than returning before the "14 day quarantine period" was i... Latest reply by Ian-And-Anne-Marie0

I’ve just received an instant book with the following message,” Oh here we go again. it’s Linda”. Linda has no previous reviews, is a new user (profile shows she joined this year), her ID phone number and email have been verified, we have no previous conv... Latest reply by Huma0