Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Rebecca

How do we have this removed? AirBNB has known about this for 3 months with documented ticket numbers, and every time I speak with a customer service agent or their supervisor, they say it has been escalated but no agent from the correct department has bee... Latest reply by Colleen253

We keep getting requests lately for one night stay even though we have a minimum three night stay setup. Never happened in all the years we've hosted then in the last week I've had several. All the requesting guests were local and some had brand new profi... Latest reply by Sammy35

We've all had the gut wrenching feeling after receiving a positive written review, 5 stars in all the sub categories..but then a 3 star overall. Since the Overall is all that really matters to our ranking and superhost status as hosts, it's critical that ... Latest reply by Kaumudi0

I got an email "confirmation" that my booking in Seville, Spain for $2,154 was confirmed. I received an email from AirBnb "thanking me" for confirming my credit card, which I did not do. Then, minutes later a cancellation and a notice that I was getting...

my friends, community members, hosts. I want to warn you. we are faced with a refusal to compensate for damage, it would seem that this is not possible but it is. we receive guests in the Russian city of Vladivostok, we are the superhost. the guest caused...

They have disabled links in your listing and if you try and edit your listing and you had links in it - it won't tell you to remove them, it just won't let you edit the listing. You would think a web based company would let us USE the web to improve our l... Latest reply by Leslie599

Hello, I was was wanting to take my partner away for his 40th birthday to a nice peaceful place,maybe in the hills pr hidden away. Only thing,we both like yoga and was hoping during our stay we could attend yoga classes while staying there? Thank you Latest reply by Anonymous

We had a guest stay at our home and now are regretting it! From the moment she booked she wanted more, which we gave. "Check in early?" Sure. July 1. 10:08 July 2, "TV downstairs doesn't work and an outside outlet doesn't work." We were there by 10:30 am ... Latest reply by Mike-And-Jane0

Remember this? https://news.airbnb.com/more-flexible-reservations-in-times-of-uncertainty "Finally, we will waive our standard 3 percent host fee on new reservations for these listings* through June 1, 2020". Has anyone gotten their host service fees r... Latest reply by Colleen253

Hello, I booked a stay in Spain in January before Covid19 was a global issue.When time went by and a global travelban was instated, I cancelled my reservation 5 weeks before the actual traveldate.I gave Covid19/travelban as the reason.As I had paid the am... Latest reply by Sarah977