Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Ailton49

Good day,I joined Airbnb in 2012, I started listing my first unit in 2016 and since listed 3 more apartments. In general, I have always been happy with Airbnb’s service but the last 24hrs have been a total nightmare and Airbnb did nothing until I totally... Latest reply by Helen3

Hi, I’m an entrepreneur in hospitality, and an Airbnb apartment manager . I strongly believe that if guest stays were less complicated, more bookings could potentially be secured!I’ve developed a product that helps hosts with some issues: 1. Self check-in... Latest reply by Ashi371

Hello, I received 3 star review and just an 'N' in my review - nothing else written. My hubby and I wondered did it mean No they didn't want to,leave a review? I had a family stay recently and it has so upset me that they felt to leave their issues until... Latest reply by Christine2678

Cancellation policy states: Note: Guests won’t get a refund of the Airbnb service fee if they’ve received 3 service fee refunds in the last 12 months. I had a reservation cancelled by the host in which I received a full refund including the service fee. ... Latest reply by Inna22

I have not figured out a way to find out what individual stars a guest left me if I am on my phone. The email letting me know there is a review only contains the text. When I go to the app - performance - reviews it just gives me the overall stars, not by... Latest reply by Inna22

Airbnb is currently offering "Due to concerns about the coronavirus, we’ll give back the $xx.xx service fee as a coupon for your next trip." Does anyone know how long this will be offered? My traveling companion is wanting to hold on to the last day in ... Latest reply by Sarah977

Just yesterday I had a guest with only 1 review (it was posted in Spanish, and the location said 'Mexico') check out of my house. They left it filthy and did not follow the house rules. I requested an extra $70 for cleaning up their mess, only to get a c... Latest reply by Susan329

Good Morning.I have a request from someone to bookShe requested 9 guests but has written 13.West Australia has border restrictions in place and I cannot accept this booking.What should I do Latest reply by Linda108

ashley5:12 PM (with a porno star looking photo btw) Hello, This is my first time doing this. Am I good to come for a check in? And how do I go about doing so?You have reported this message. Hide Message or Undo. (looked scammy spammy so i reported it, t...

I made a reservation more than a week ago. Immediately after making it, I realized that the dates were wrong so I requested a change of dates by three days, and also emailed the host letting them know. This was 5 minutes after my initial reservation. I wa... Latest reply by Veronica826