Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Don6294

I recently had a terrible experience with a host. We had issues from the moment I booked and when I arrived, the place was filthy. Every issue we had they insisted that I was lying about (even though I thoroughly documented everything). I left after one n... Latest reply by Katie

We have instant book. As new hosts Airbnb Customer Service informed us that we couldn't be superhosts without it and would not get bookings (wrong on all counts). So we turned it on and have had it since only turning it off during our state lockdown. I li... Latest reply by Laura2592

Good day. I am trying to cancel my only active reservation. When I go to the Cancel Reservation page, the "Please select a reason" drop-down box does not work. Therefore I cannot go forward and cancel my reservation. I have disabled all add-ons and tried... Latest reply by Yadira22

Hello Airbnb family I have found that there is a problem with polish translation.While searching for listings that are "pet friendly" I can see that they are not in polish translation. Like here: In English version, under 'Amenities for everyday living' ... Latest reply by Cormac0

I was having a disagreement with my host about the cleanliness of my rental and he sent someone to do an "inspection". I refused to let her in without a mask on and have been told that I am lying about the mask and the dirt and the ant/gnat infestation. T... Latest reply by Quincy

Airbnb took out for someone canceling when I was NEVER paid for that guest. I have been trying for 8 days to get them to correct this and NO one will help me. Latest reply by Katie

Guests who left yesterday did a lot of damage to my house. Sofa (put in less than a yr ago) stained. New (brand new) kitchen rug burned. Bolster from sofa missing. Ceramic jar chipped all over. Chunk of wood dug out of my solid wood kitchen table. Current... Latest reply by Valeria632

Hey Fellow Hosts,Just checking in to see how things are going for you in your corner of the world. I’m in upstate NY, and business has returned with a vengeance over the last 3-4 weeks (thank goodness!). I hope things are improving for everyone Sarah Latest reply by Sarah978

Just received a strange booking request that screams scam to me based on the message format/syntax and a request to talk offline. I reported the profile to AirBnB but don't know whether to respond to the individual through AirBnB app's message. On one si... Latest reply by Vincent769

AirBnB policy require host to allow service / emotional animals and suggest it is discriminating to now allow such animals into the home. Many guest (including my son) have severe allergies to many animals and even with extensive cleaning - can easily / q... Latest reply by Debra300