Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula and @Rebecca and we are thrilled to have you join us. Let's kickstart this... Latest reply by Carola263

Hello, I am a guest, and considering booking a listing where the service fee is 0, the little question marks explains that the owner pays for it. The cancellation policy says that after certain date I will get full refund minus the service fee. Since I wi... Latest reply by May1178

Hi! My husband and I booked a long weekend to the Bahamas in March. Instead of offering a refund our host is offering us a Voucher from The Bahamas Vacation Club. I can not find much information online about this club and their vouchers which left me f... Latest reply by Anonymous

I received a booking from a fake guest -and I called Airbnb's customer service to sort it out. I came directly through instead of as usual getting a call back from Airbnb. I spoke with a completely messy, highjacking customer service agent who turned ever... Latest reply by Mike-And-Jane0

Can Airbnb explain what happened that caused so many of us to get the same "personalize" inquiry for a fake month long booking? Photo attached. I reported it, then went on the FB community boards and found hosts all over the country were getting the same ... Latest reply by Melodie-And-John0

I recently cancelled a place worth 2,200 for a month and I even brought a bottle for the owner but when we got there they weren’t there and we had the bottle for them just to realize that is a shared place which we did not want and it was listed as privat... Latest reply by Sarah977

I have to say I am impressed. A guest check out after a 20 day stay leaving a disgusting mess. Multiple sets of bedding completely ruined, every inch of outside covered with dog poop. Mattress needs to be thrown out. I just don't know how people can live ... Latest reply by Fred13

Hello all, I hope you are hanging in there, your in my prayers! I just needed to start a new thread in this gloomy "Covid 19 Discussions room" that will be called, "The Good in the Bad of it all". Lots of things suck about the effects Covid 19 has wre... Latest reply by Sarah977

In the last few months, there have been inquiries that are obviously spam, in the messages the alleged guests send their e-mail addresses and request direct contact, which obviously leads to some fraudulent scheme. Please take note of this phenomenon, the... Latest reply by J-Renato0

I am out my entire summer income now that the renter canceled. The change in policy on May 15th has impacted me and I do not seem to have any recourse - I can't do business this way if they keep changing things. They moved the dates from June 15 to June 3... Latest reply by Anonymous

I have satisfied the requirements for assistance from airbnb covid program . But airbnb has failed to provide an application for me to apply for the assistance, I think airbnb is just keeping the money for themselves.Brian chesky is a **bleep** liar, and ... Latest reply by Anonymous