Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
This was the message I got from Airbnb support: "In order to better protect our hosts from unauthorized parties, Airbnb recently implemented restrictions that prevent guests who have few or poor host reviews from making last-minute, local bookings of enti...
Latest reply by
Dave52
i was booking someting special for mehttps://www.airbnb.at/rooms/33967591?source_impression_id=p3_1597313995_uZv%2FKNssoN59WWtl the host didnt reply in the day of the checkin 1 day later he replied i should call they were waiting at the property for me wh...
Latest reply by
Alexander206
I would appreciate some advice on how to handle this situation with a guest. I just started renting some places this year and up to now have had 5 star reviews from every guest at both of my units. This past weekend, I got a request for a last minute bo...
Latest reply by
Geoffrey125
We recently had a stay at an airbnb ( 7/31-8/02) but after the first day we found bed bugs the next morning and immeddiately contacted the host who by the way is unrepsonsive. AFter a few hours he said we can leave and will give us a full refund.. well th...
Latest reply by
Tiffany456
I can´t find my air b&b page with all data of my house at Bávaro, D. R. A friend help me to arrenge it with his phone number. So I would like to recover my account and to change the phone number to mine.Thank you!
Latest reply by
Emiel1
I have been Hosting/managing 15 rental homes for a long time now and most guest experiences have beenpleasant though, I feel Airbnb has a business model that greatly favors guests when there is an issue.A guest checked in and 1 day later mentioned that th...
Latest reply by
Maria-Del-Mar5
good afternoon, this is my first time posting so bear with me guys and any help is very much appreciated.
I have a reservation where a guest complained about a few things and went directly to Airbnb to cancel their reservation after 4 days of already bein...
Latest reply by
Debra300
Airbnb doesn't seem to care about the people hosting so much. It has a "the costumer is always right" policy which is never a good idea. Dealing with absolutes is just going to limit your understanding. I had a guest complain about the checking in process...
Latest reply by
Vanessa1275