What hosts are saying

Does anybody notice that Airbnb customer support has become less efficient that before COVID. I believe that this was part of the lay-offs that occurred recently and they have less people to attend these cases, however it is becoming a not reliable servic...
We booked a nice Malibu home that is supposed to start today. The confirmation # is: ** This was booked throug ** email: ** User name: **. We cannot get in touch with the homeowner. We have tried to reach Airbnb on the phone and through emails with no r... Latest reply by Mike-And-Jane0
Absolutely gutted, this holiday was planned for a year and the host has canceled less than 4 weeks to the arrival date (1st Aug - 8th). I started looking for another place to stay and low and behold his property is now available again but at a much higher... Latest reply by Mike-And-Jane0
We rented an apartment listed for several days during the covid lockdown and when the riots first started. The listing turned out to be fake, then my wife got sick with covid 19 then I got it. How can I now get s refund and have air bnb investigate this ... Latest reply by Anonymous
I have a potential guest trying to book my place next month. Apparently, they are verified by Airbnb and meet all my qualifications but the customer claims to be receiving the following notice: CHOOSE ANOTHER PLACE TO STAYas part of our commitment to you... Latest reply by Antra12
Hi.I am contacting you concerning two recent bookings I just made through Airbnb. I am very new to this, and I did a mistake booking two places at the same time for dates I am not sure we will be there. Can you please help me? I cannot afford the cancella... Latest reply by Helen3
Hello everyone, We haven't had a poll in the Community Center for a while, so we thought it was about time and I'm quite intrigued to see the results! The Product Team would love to hear your feedback relating to the guest email messaging feature. Thi... Latest reply by Robin4
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