Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Michele2379
Does anybody notice that Airbnb customer support has become less efficient that before COVID. I believe that this was part of the lay-offs that occurred recently and they have less people to attend these cases, however it is becoming a not reliable servic...
Hey Airbnb community, I am having a trouble with verification of my profile, although it was verified long time ago, Airbnb requested it once again during booking request. I have taken the necessary step, took a picture of myself via browser, and it would...
Latest reply by
Tatiana537
We booked a nice Malibu home that is supposed to start today. The confirmation # is: ** This was booked throug ** email: ** User name: **. We cannot get in touch with the homeowner. We have tried to reach Airbnb on the phone and through emails with no r...
Latest reply by
Mike-And-Jane0
Absolutely gutted, this holiday was planned for a year and the host has canceled less than 4 weeks to the arrival date (1st Aug - 8th). I started looking for another place to stay and low and behold his property is now available again but at a much higher...
Latest reply by
Mike-And-Jane0
We rented an apartment listed for several days during the covid lockdown and when the riots first started. The listing turned out to be fake, then my wife got sick with covid 19 then I got it. How can I now get s refund and have air bnb investigate this ...
Latest reply by
Anonymous
I have a potential guest trying to book my place next month. Apparently, they are verified by Airbnb and meet all my qualifications but the customer claims to be receiving the following notice: CHOOSE ANOTHER PLACE TO STAYas part of our commitment to you...
Latest reply by
Antra12
Hi.I am contacting you concerning two recent bookings I just made through Airbnb. I am very new to this, and I did a mistake booking two places at the same time for dates I am not sure we will be there. Can you please help me? I cannot afford the cancella...
Latest reply by
Helen3
We booked a month at an apartment in Austin for our 30-year old son who was returning from a job in Louisiana. When he arrived the front door was half open. Not unlocked - the door was OPEN. He walked inside to see what was going on. There was red wine sp...
Latest reply by
Anonymous
Hello everyone,
We haven't had a poll in the Community Center for a while, so we thought it was about time and I'm quite intrigued to see the results! The Product Team would love to hear your feedback relating to the guest email messaging feature. Thi...
Latest reply by
Robin4
Hi! So when I moved in the address that was given to me was not the one on the websight. They have given me a room without a kitchen and have decided to charge me more if I want my own. My bed has had 5 screws missing in it since I moved in 3 days ago and...
Latest reply by
Helen3