Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

Hi, getting nowhere with solving a problem and both we and the guests are very annoyed and frustrated. Is this normal? Latest reply by Sarah977

Hello! I have a place booked for three nights in Granada in August. I can't go due to travel bans. I initially submitted a cancellation request for a full refund due to COVID, but she declined it. I have rescheduled my trip and since I already have money... Latest reply by Sarah977

Hi all, I'm setting up our first listing where we will be fully managing someone else's property as an Airbnb rental. I'm trying to iron out details like best way to arrange payout splits (Is there a way to do this without asking for their banking info &... Latest reply by Mike-And-Jane0

Hello all,I have had a terrible experience with airbnb. My house was said to have 1.5 bathrooms.The host said that airbnb made her list it that way because it had a sauna. WHAT.. It had only 1 bathroom, no TV, no gas bbq, the host took pictures from her ... Latest reply by Mika8

I had a travel credit of €1,419.89 from a previous cancellation under the COVID-19 policy with Airbnb.When I booked with a new trip for September the credit should have been applied to the payment - as it showed on the invoice. However, the Airbnb system... Latest reply by Jude107

Hello, airbnb persists in telling me that the photo I take (with my computer, recommended), does not correspond to my ID, and therefore I cannot make a reservation. How can I solve this problem? I tried to send a message that hasn't been answered for 3 da... Latest reply by Mike-And-Jane0

Has anyone ever gotten this company to help them with an issue? After a month of trying they are still ignoring me. Haven't spoken to a human after multiple emails and numerous phone calls. I'm beyond frustrated with this awful service, but i really reall... Latest reply by Karen1332

I've had my first retaliatory review - because I could not give a late checkout due to enhanced Covid cleaning measures - and Airbnb has not got back to me in a week now since I started a case file. I had to wait one hour and 16 minutes to talk to somebod... Latest reply by Ian-And-Anne-Marie0

Hello All, Hope you are well. Given how COVID-19 hit and certain restrictions and adjustments needed to make etc, some may have decided to stop hosting, at least we did. Out last guest was in March 2020 and we miss them. For the purpose of bringing som... Latest reply by Yadira22

I'm going out of my mind here because of my guest told me on departure day that one of her friend, who she had close contact, tested positive to COVID. By safety precaution, I decided to cancel all reservations for the following 72h and cleaned thoroughly... Latest reply by Marc-André7