Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Indira81

I endured the most frightening and humiliating experience with Airbnb. I was tricked by the listing and when I confronted the host she not only disrespected me, she threatened me, she made me fear for my safety. I was held hostage for hours in a room that... Latest reply by Anonymous

I happened to notice today that a new option has been added to the list of cancellation policies available to hosts. I am not aware that there was any communication from Airbnb regarding this, however, the most disturbing part is that the help attached t... Latest reply by Martina714

She won’t leave. Latest reply by Anonymous

I have two places impacted by tornadoes that passed through Nashville in March. Trying to handle final cancelations now that repair timing is clear. To date the wait times for resolution have been frustrating but manageable. With this last request I am... Latest reply by Sarah977

I was wondering if Superhost Relief Fund really exists/ed: does anyone know anyone who received it? Airbnb answered me that THERE WASN'T ANY WAY TO APPLY FOR IT AND NO WAY TO CONTACT WITH THE "SELECTORS TEAM", so how could these team have evaluated Super... Latest reply by Sarah977

Folks Hoping someone can help me here - one of my guests cancelled a reservation for October and it has come through as an option to pay out 50% of the total which must have been to Airbnb already. normally in the past if someone cancelled there was no ... Latest reply by Sarah977

We were due to travel to Anglesey Wales 23-30th May. We cannot now travel there as the Welsh Government has banned all travel to Wales from England for the next 3 weeks due to covid 19. My husband went through the cancellation process, but as he couldn’t ... Latest reply by Leigh387

This forum used to offer good suggestions and tips to problems hosts would experience with their listings, guests and/or locals laws and regulations. To summarize for the new members that come on here seeking help, here are some of the things you will c... Latest reply by Stephanie

Hello All, Andy here! Hope you all are doing as well as to be expected this all this craziness. I am a fairly new, August will be a year, AirBnB host here in Miami-Dade County in South Florida, USA. My topic is concerning a lot of questionable stay ... Latest reply by Sarah977

Question, I was left an unfavorable review IMO (my average current rating is 4.98 stars with over 300 reviews) and I posted a response. How long before my response is pubic on my listing? It has been about 1.5 hours since I posted and nothing. Thanks in... Latest reply by Jennifer715