Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Toni6861

I suggest Airbnb offer Hosts an extra section of the listing to tell guests what precautions are being taken to protect them from the outbreak. The "Home" section offers laughably few characters to allow adding this information. I'm thinking cleaning and ... Latest reply by Sally221

Why does it take 30 minutes or more to get through to AirBNB phone's line? Super Hosts are supposed to get faster treatment. 30 minutes for anyone by the phone is ridiculous!! WHY IS AIRBNB MAKING IT SO DIFFICULT FOR HOSTS ON EVERY LEVEL!!!!! ARE YOU TRYI... Latest reply by Tiff0

Hi there , Can you ask Brian to look into a channel for Superhosts to be able to communicate with Airbnb if they fit the eligibility study for the support funding, but haven't been contacted? I've had three online and phone conversations with AirBnb sup... Latest reply by Sarah977

I wanted to know if Airbnb is considering the people that was left stranded around the world due to everything related to the covid-19 situation. Countries borders closed, Airports closed, airlines stopped working, flights cancelled, quarentines, etc. A l... Latest reply by Ifeoma3

Looking for a little advice. I was looking to book a place near a location that hosts a major event on one particular weekend each year. I found a listing(a July 2021 weekend) in which the price was very low, almost too good to be true(about $600 for a 3 ... Latest reply by Mike-And-Jane0

Hi fellow hosts,as thoughtful as it is from Airbnb to refund 25% on cancelled bookings due to COV19, does yours come to actually 13.8% too? When asked the support, the explanation was avoided like a rush - indicating the gesture is in fact a lie. Is yours... Latest reply by Mike-And-Jane0

@Airbnb @Lizzie We are starting to receive fall inquiries thus, need to adjust our house rules. Has anyone updated their house rules to cover stays during C-19 ? Hotels still seem to have policies across the board-----some turn guests away if they exhibit... Latest reply by Mark116

Airbnb just allowed an instant booking for one night (tomorrow) despite that I have a two night minimum and the guestdoesn't meet my criteria for instant booking. Calling customer service is not fruitful, they say I could lose my superhost statusif i canc... Latest reply by Linda108

I called the airbnb using the international call. The guy pretended that he does not know where I am in order to induce my answer about my whereabouts, and my hometown. Those information was irrelevant to solve the issue about re-listing my property. I am... Latest reply by Ashley-Malei0

This is appalling that guests think we are fair game.... I have a 3 bedroom (with 6 beds) apartment in Strathfield Sydney Australia.“Hi ....,My name is Yulan. We are a quite couple looking for a place to stay from 15th of May to 19th of June.We are intere... Latest reply by Brisas-Kukulcan0