Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Don6294

I was very impressed when I received Brian Chesky’s video message that AirBnB would compensate hosts for 25% of canceled reservations in the period 14.3-31.5. Or so I thought, however, reading the fine print I am very disappointed to realize that this pro... Latest reply by Paula675

For Airbnb:For four years, we have maintained a super host status with our company. I believe I have been rated less than 5 stars *****, but just a couple of times (really!) and once was for our location not being on the beach, when it's clearly stated th...

Hi, I'm looking to hire a new cleaning service in San Diego for my 3bd/2ba townhouse. Does anyone have any recommendations? Thank you!Victor

Please can you make sure that we don't get any bed marks regarding cancellation of resrvation by code**. It is reservation from** and they asked for it to be cancelled as they are not allowed to travel regarding Covid.. My phone number** Višnja** Fun... Latest reply by Matea9

We normally screen our guests pretty thoroughly. This recent nightmare renter whom has 8 good reviews on airbnb rented our house. He said he will bring a dog and agree with our pet fee. Upon check-in he said we didn't have 12 beds (we pointed out that our... Latest reply by Fred13

In the beginning of the pandemic, this company announced a supposedly relief for Superhosts. I have reached out several times throughout the last 3 months trying to figure out when the invitations were going to be sent.‬‪Agents kept telling me to have pat... Latest reply by Gordon0

beeen on the phone for over 1/12 hrs to help guest. no call back even though superhost

I apologize if this is already answered somewhere and I missed it: Can a host cancel upcoming bookings penalty free because of Covid-19? I am trying to convince my host to pause his listing and rent to a tenant for the season. Latest reply by Cath3413

Since the introduction of the new hosting message system, I'm unable to send messages using desktop. I can type text into the (tiny) box that appears, but there seems to be no way of actually sending the message. In order to reply to messages from guest... Latest reply by Paul5907

Folks, I have noticed an increasing trend of guests withdrawing booking requests if I didn't respond within like 30 minutes or so (it varies, sometimes after like 20 minutes they withdrawl as well). The trend has been increasing during the pandemic. Not f... Latest reply by Nanxing0