Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Ivan2961
In solidarity, let’s send Airbnb and our future guests a message. Please insert the following into your house rules:CANCELLATIONS – For a full refund, minus Airbnb fees, cancellations must be made within 48 hours of booking. After the 48 hours, this listi...
Latest reply by
Cathy545
Hello, I'm a host and i'm trying to update the title and description for my listing. However, a warning message appears saying "Please fill out all listing details to publish your updates." As far as I can see, I've filled out every field on this page, a...
Latest reply by
Brandon458
Apologies in advance if this is a stupid question. I opened a support ticket a while ago and just got a response in my email from response@airbnb.com with some follow up questions. I couldn't find the response in my Airbnb messages, and the email only had...
Latest reply by
Stacy224
I received an unfair and patronizing decision from an Airbnb employee despite providing professional evidence disputing the claim made by a guest. I repeatedly asked to escalate the subject but this was ignored. What options do hosts have to appeal such ...
Latest reply by
LaCooVs0
Aruba is opening it’s borders back for tourists and the Caribbean island and all hosts are warming up for the new way to welcome people. In the meantime the option to send the thank you cards can’t be found anywhere. Anyone know how? @Airbnb please help ...
Latest reply by
Kris105
My only reservation for June just cancelled 3 days before arrival. I reached out to them sometime ago to see how certain they were to still come and they had assured me with 100% certainty that they were still coming. I would have rented my place for the...
Latest reply by
Rita587
Hi I’m hoping someone can please advise why if I qualify for the grant I haven’t yet received the invitation? I understand the fine print states that this is being shared on a need basis but I’m most definitely in need. I’m very concerned because it’s the...
Latest reply by
Roy-And-Patti0
I have had a couple of experiences that have made me realize that this Host Guarantee is just a false sense of security. AirBnB will never pay and their Staff is trained to deny your Claim one way or the other. In the most recent instance, I immediately c...
Latest reply by
Abi36
I think it would be useful if an additional optionwas added to the "would you host again" part of the review by a host.i.e. Yes but with the proviso that:e.g. if they give me more notice of thier expected arrival timee.g if the dont leave the lights and f...
Latest reply by
Resort-Vacation-Rentals0
I’m sure Airbnb don’t realise this but I have just had a prospective guest who has found my property on their website and has managed to get hold of my phone number somehow and has just text me directly asking to have the house outside of the Airbnb plat...
Latest reply by
Sarah977