Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Kathy1503

HelloI had a reservation from 2020.03.31 to 2020.04.08 with following information. my trip was cancelled due to COVID-19. I would like to refund the money. ** Best Regards [Personal details hidden]

Hi, I am an Airbnb host and I am experiencing tough times due to coronavirus. I demand a time machine so I can go back and make different career or business choice so this crisis would not affect ME. Latest reply by Huma0

Hello, As everyone else here I can't leave my country/house. So last week I asked for a refund due to Covid-19, which she agreed on via the messages.The period I was going to travel was just after the initial period March 14 till April 16 (I was going to ...

Dear community, I am writing this with quite some emotions, this situation is crazy!Bali, Indonesia. Local government have issued a document stating that in the area of Karangasem (our district) is not allowed to host or bring tourists between 24-30 March... Latest reply by Hideout0

This morning I received a reservation enquiry from a local business wanting to find accommodation for a couple of their employees...I will let the message stream do the talking! A 17 night reservation just now is, I guess to most hosts, a sought after b... Latest reply by Robin4

This guest booked for 7 days, but he brought up if he could potentially book for a month.He said he had migraine so he is avoiding to see his computer screen, saying he prefers to call. So i called him (or might be because he did not want to leave any con... Latest reply by Sarah977

I tried reaching an @Airbnb customer service representative, but instead was forced to send a message. Airbnb claims that it’s because of reduced workforce because of the virus... So apparently answering customer service phone calls... a service that is ... Latest reply by Anthony1092

I have a multi-family in Detroit I bought a while back that I would love to rehab and put into good use. What if Airbnb offers stimulus loans and/or grants for hosts on the platform to rehab the city of Detroit and help out this part of our country right...

I am looking for other hosts to share their feelings about how Airbnb responds to our requests for help. I have been hosting for over 5 years and have noticed a significant decline in Airbnb customer service especially when dealing with hosts. I am watc...

When and where will the ceo speak today?