Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Samuel1348

apart from losing thousands of dollars from you decision to overide the strick cancellation policy I had in place you also caused more damage by unilaterally changing my strict cancellation policy to moderate causing more financial hardship! Thanks a lot...

Hello has anyone come across inexperienced agents attempting to retrospectively apply the Covid extenuating policy (published 14th March) to cases that were cancelled prior to the 14th March? Ie apply a policy that hadn’t even been written when the guests...

As a host I've lost alot during this time. Have i been upset and trying to fight it, OF COURSE. Its really time to stop complaining and issue the refunds instead of fighting them. Airbnb has been retroactively taking money from me that I already been pai... Latest reply by Sarah977

Hi there! I am from the New York City area. Over here, most people are absolutely shaking and terrified by the threat of this virus. The coronavirus has made officials close several schools and places of business in the past few days. My question is, are ... Latest reply by Sarah977

Hello everyone, We know that information about the current coronavirus situation is being shared widely, but with all the noise it is easy to feel quite confused and lonely. So, in any way we can, we want to make sure that you all feel supported at this... Latest reply by Pai207

The page is not exposed during operation. I can't figure out why this situation is happening. Does anyone have similar experience with me? ㅠㅠㅠㅠㅠㅠㅠ

Hi hosts! So, what do you do when a person who booked after March 14 (on March 21), during the pandemic, makes a non-refundable booking and now wants to cancel 4 days before the check-in date due to coronavirus? Like everyone, I've lost thousands in cance... Latest reply by Manasui0

I am a property manager based in Peru, and I am looking for research to support that STR is a better investment opportunity than LTR to use it as a selling point to future costumers. I know there are a lot of great personal experiences, but I am looking f... Latest reply by Michael477

City of Palm Springs, CA Emergency order on rentals due to COVID-19https://www.palmspringsca.gov/home/showdocument?id=72780 "No new reservations shall be accepted until after the COVID-19 emergency declaration .. restrictions have been lifted. Any and all... Latest reply by Jay181

Hello, time to time different person is contacting with me in Russian language and trying to have contact not via Airbnb.I am rejecting these messages and sending a message to Airbnb that it is spam. I received a letter from Airbnb where is written that ... Latest reply by Sarah977