Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

Hi - we have a air bnb booking 1st to 8th July and under current COVID restrictions- we are not permitted to stay overnight anywhere till at least the 5th July. I have contacted the host who say it is up to Airbnb about cancellations and full refund but I... Latest reply by Quincy

Governor DeSantis issued the following order today due to the Coronavirus COVID-19 outbreak: “The concern is people in some of these hotspots wanting to then come here. Now is not really the time to do that. So the vacation rentals will be suspended for t... Latest reply by Jim554

Dear Community,I had a guest who left my apartment in a dirty condition: there were many dirty dishes in the sink and the overall look was very dirty. However, he left me a feedback that when he moved in he allegedly saw dust and dirt, which could not be ... Latest reply by Chris12538

New host and someone asked for a drive by before booking. First instinct, confirmed by posts here, is to say no.My questions are... Do I respond at all? Do I report them somehow? Do I tell them to book and let them cancel?Any advice welcome. Latest reply by Chris12538

Hello all, Are any of you owners (not incorporated) seeing any assistance from PPP, EIDL, disaster relief loans, and possibly self employed unemployment? I have 5 airbnbs and can't seem to get anywhere with a schedule E (not a schedule C) on my taxes. Do... Latest reply by Tim670

Hello, I am a guest, and considering booking a listing where the service fee is 0, the little question marks explains that the owner pays for it. The cancellation policy says that after certain date I will get full refund minus the service fee. Since I wi... Latest reply by May1178

Hi! My husband and I booked a long weekend to the Bahamas in March. Instead of offering a refund our host is offering us a Voucher from The Bahamas Vacation Club. I can not find much information online about this club and their vouchers which left me f... Latest reply by Anonymous

I received a booking from a fake guest -and I called Airbnb's customer service to sort it out. I came directly through instead of as usual getting a call back from Airbnb. I spoke with a completely messy, highjacking customer service agent who turned ever... Latest reply by Mike-And-Jane0

Can Airbnb explain what happened that caused so many of us to get the same "personalize" inquiry for a fake month long booking? Photo attached. I reported it, then went on the FB community boards and found hosts all over the country were getting the same ... Latest reply by Melodie-And-John0

I recently cancelled a place worth 2,200 for a month and I even brought a bottle for the owner but when we got there they weren’t there and we had the bottle for them just to realize that is a shared place which we did not want and it was listed as privat... Latest reply by Sarah977