Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Debora2143

Hi! I need advice! I have a guest that booked my Airbnb June 21st-August 29th and they just called me to cancel their reservation due to Covid-19 canceling their research trip and therefore asking if I could do free cancelation. Due to it being a long ter... Latest reply by Gemma30

Hi, have a guest who wishes to cancel her reservation she made in January for September. She is pregnant and due to give birth later this year. We are in South Africa and currently in lockdown, and the expected peak for rate of infections is July/August -... Latest reply by Ian-And-Anne-Marie0

From April until the end of May 2020, Airbnb will be sending invitations to some eligible Superhosts, who can then apply for a relief grant of up to $5,000 USD. What happens after the 31st May NOTHINGIt is now the 2nd June and we still had not had the cou... Latest reply by Anonymous

Has anyone else experienced the same issue with that? Latest reply by Anonymous

Has anyone successfully received the Superhost Grant? Does anyone, like me, think that they are eligible for the grant but have not been contacted? Any idea how to appeal this because Airbnb CS are unable to help? Latest reply by Helen3

Buenos dias, me gustaría saber cuando te hacen una consulta, siempre responde enseguida, pero si rechazo una consulta, airbnb te penaliza?gracias. Latest reply by Liv

I was shocked to see that Airbnb had recently issued a full refund to a domestic guest after all travel restrictions have been lifted in New Zealand! The most recent update I recieved from Airbnb on May 2 said the guest had to 'substantiate that they are ... Latest reply by PaddySeventeen0

I recently had guests requesting my home for one night. It was seven people in their mid-30s and the whole thing sounded fishy. I’m writing this to alert other hosts that there might be individuals trying to use our homes for their place to stay while the... Latest reply by Anonymous

Hi @Stephanie / @Lizzie / @Aisling Can you please tell me why guests from countries where restrictions are ending are still allowed to claim full refunds. I have a guest who claimed a full refund because the concert she was going to next month was cancell...

Yesterday I had a return guest send me a message requesting over two months in the winter time here in my resort town. I have a one bedroom one bath and the cost was going to be over $10,000. I recently turned off my multiple day discounts. He reminded me... Latest reply by Sarah977