Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

While I appreciate that Airbnb is giving the guests full refunds, it’s not fair that your policy gives some hosts support while leaving others empty-handed. We have had between 2 and 3 units on our property listed since we started hosting in 2013. We ...

High time to seriously review and upgrade the Guest Ratings system to serve the Monthly Stays Listings. Lets dispense with the snarky misleading first question -- Did your stay exceed expectations? ( masked 5 stars) , or about the same as expected ( 4 st...

All the reservations and cancelled reservations are missing from my inbox! To now have no evidence of the income loss due to Covid_19. Airbnb deleted all my inbox messages and cancellations from April 2019-April 2029. Did anyone else have this happen?? I ... Latest reply by Lawrene0

Hello everyone, I do hope you are all doing ok. I've been speaking to many of you over the past couple of weeks and several of you seemed keen to attend a social online meetup with fellow CC members–which I think is a terrific idea! The backgroun... Latest reply by Lizzie

A fraudulent Airbnb profile booked our home and now we're paying the consequence. This has been an issue in our area: somehow individuals gain access to / hack into someone else's profile and are able to book hosts homes with it. A mother and her two chil... Latest reply by Anonymous

To Whom it may concern – Corona Virus Epidemic I had several communications with Airbnb 3 weeks ago with reference to the 25% contribution as assistance to Hosts due to guest received full refund on their reservation’s cancellation. Unfortunately, to date... Latest reply by Sarah977

Dear Friends, For those that celebrate Easter, this is the Holiest of days. At the same time we are sharing with all regardless of beliefs some of the toughest days and months many of us have ever experienced. My prayers will be for all that are able to... Latest reply by Melodie-And-John0

Hi Guys! I have a planned reservation with check-in for May 1st (booked before March 13th). I have a strict reservation policy. The guests emailed me that he is going to cancel it because of covid-19, but we both want him to cancel in a moment that will b...

Hello fellow hosts, Just curious if anyone has received the 25% payouts promised, and/or have heard any update on when they may start to be processed... Latest reply by Sabrina220

It's definitely unpleasant, but I have had a few guests smoked in my listings in the past, with the most recent one being just a week ago. Some smoke cigarette and some use week, which I stated clearly in the house rule that both are prohibited. I have re... Latest reply by Nanxing0