Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula and @Rebecca and we are thrilled to have you join us. Let's kickstart this... Latest reply by Le81

I had a guest from the US ask to cancel her reservation a couple weeks ago because she and her boyfriend broke up, but upon learning that she would receive half of the booking costs for a refund, she did not cancel. Two days ago, she cancelled her reserva... Latest reply by Shannon199

this weekend I think I encountered either scammers or just weird people they booked several months ago, 3 nights they wanted 4 but I have a policy to block day before and after, at the time of bookings, I told her I would unblock the 4th night to please g... Latest reply by Frances41

So, I cancelled a booking yesterday, and it was because I felt uneasy about the host due to a lack of communication, in my opinion. What really made me feel uneasy was that when I sent the booking request, the host only responded by accepting the bookin... Latest reply by Laura2592

Need some help/advice on what to charge for taking bookings. I am a host, I look after the bookings, messages etc for my property & have my co-host look after the cleaning & key for self check in as I live in a different town. So I just pay for cleaning h... Latest reply by Paul1255

2 week booking, college kid coming to visit girlfriend at UChicago over break. Private room, bookable for 1-3 people, shared house.With a thin profile, gets the 10-questions from be after inquiry, barely passes.Upon check-in, goes to wrong floor... Latest reply by Helen3

Hi I am wondering if anyone can help with the following situation. I am blocking out my listing for bookings (not de listing) for a period of 6 mths whilst I am doing some renovations. Can I maintain my superhost status throughout that period, so when I... Latest reply by Emilia42

Hello everyone ! I’m new to Airbnb. I got a request that has risen a couple of red flags for me. I don’t think if it’s because I’m new to this and maybe over reacting.. or if they really are red flags. First I got a request for a man looking for a room fo... Latest reply by Velma8

I recently noticed that guests were being given a discount without me offering it. When I asked AirBB about this they said I'd "selected to give the guest a choice to receive a discount when selecting the non-refundable cancellation policy. You can learn ... Latest reply by Bluedoodleol0

Im having trouble changing my experience pictures. I just can't find the place to do that

I'm looking for someone who can help to greet/check-in guests in the downtown Seattle area. I have 3 properties right now. Any advice or referral will be greatly appreciated! Latest reply by Velma8