Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Quincy

Airbnb has sent my guest an email stating that because of an "incident in Bradenton Beach " they will be allowed to cancel with a full refund or credit. Within the hour I had 3 cancellations. What irks me is there is ZERO, NADA, NONE incidents of Covid-19...

Today we got a new situation. We had a guest who after receiving our checkin instructions which remind him we are a shoeless house and a few other reminders about not using the side door to exit(because guests always leave it unlocked) he canceled because... Latest reply by Juan63

Does "14 day rule" for taxes include cancelled nights?For example, I rented out a room for 15 nights and one of the night was a cancelled one (for which I did get money since it was a late cancellation).It this considered 14 days or 15 days?

Airbnb just announced ANY guest can cancel penalty free for any booking within next month? How are hosts going to survive? What can we do to pay our mortgages/rents/bills. @Susan17 @Sarah977 https://twitter.com/airbnb/status/1238912532691259395?s=21 Latest reply by Sabrina627

I have had two cancellations this morning for American guests, for which Airbnb has issued full refunds. I have carefully read the Extenuating Circumstances policies, and also the email I received saying I "could" if I "wished" grant full refunds for COVI...

**bleep** covid19 is making people freak out and over react. I get emails like this from airbnb... Your guest Emily can't stay at your place anymore because of the COVID-19 affecting Lithia Springs. There aren't even any cases of the virus here! Sure, th...

Nevermind his isn't covered yet since his check in date is April 15th and it currently only applies to April 14th. I noticed that the dates for what is covered are different on the Hosting Dashboard (April 1) when you log in and on the Extenuating Circum...

this seems to be the biggest unsolved msytery and now i am a victim of this error and cannot book i reached out too airbnb twice and was told to contact my bank who told me my card are good, does anyone know why this happens?

My guest is trying to cancel, I have no objection, but airbnb is charging him fine... anyone coming in from anywhere is subjected to an obligatory quarantine for 14 days, thus it's not worth for this guest to come over. Is airbnb so stingy???? Latest reply by Mark1357

Just wanted to offer my recommendation for the cleaning service we use for our luxury vacation rentals. Their services would be a great resource for high-risk, DIYers that usually manage and clean their own rentals. “During this period of potential stres...