Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula and @Rebecca and we are thrilled to have you join us. Let's kickstart this... Latest reply by Kumar467

Hello, Last year Airbnb send us a Airbnb Keychain as a gift for a win a Super Host badge. We love it very much. We want to use this Keychain for all our apartments guests keys. It's possible to send us 20 and how much will cost?Thank you in advance. Kin... Latest reply by Susan17

Hello everyone, I've been renting my suite for 4 months now, but in the past few weeks I have had multiple issues within inquiries, declining bookings, and then I had to cancel a reservation. All were due to the guests not being fully honest and following... Latest reply by Sarah977

Dear team #Airbnb , This is the point where you need to rethink ur procedure for the situation where a booking is confirmed via instant book option and the host is not responding. You can not wait till the checkin time and then again give 1 more hour to h... Latest reply by Elena87

Hello hosts, Just an observation from our over a year as hosts. Despite an exhaustive listing and Guidebook we still get inquiries that can be answered by reading same. Without fail, if we get three questions the folks don't book, which is a time-wasting ... Latest reply by Emilia42

hi my client number of reservation [code hidden] want to change days of reservation but all the time is Erorr can you hellp us please Regards Tanya Latest reply by Anonymous

Hi we have a reservation on feb 13-19 in Hong Kong. Can we cancel our booking and get full refund because of the outbreak from China? How to do this? My host won't allow me to rebook and asks me to cancel to get 50% refund. Latest reply by Jacob432

I want to give a refund for a guest who was unable to stay with us because of a family tragedy. How can I do that? Latest reply by Emilia42

Hello, I cannot find where the option for adding a co-host is in Airbnb.It seems that the interface has been changed and all the previous guides as well as the one published in Airbnb Help Center are not working. I appreciate any help in this respect.

Can anyone tell me if this a fake/scam ??https://abnb.me/2H3L7FBri4 Latest reply by Susan17

Is it normal and safe to provide all my families' passport numbers?The host has also mentioned there will be financial penalty if I don't provide the passport information. This is the first time I received such request from the host. I would appreciate s... Latest reply by Louise0