Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Sajith14

Hello guys, I recently booked Airbnb in Manhattan.And the host of the place messaged me 'Just put a picture with a mask on' I am very offended and still, I am. The host sent me messages saying safety issues without any clear explanation. I asked what your... Latest reply by Sarah977

Hallo, Ich wollte eine Buchung tätigen und hatte den Besitzer vorher gefragt wie viele Betten es gibt. Als ich zufrieden war wollte ich es buchen und er hat in den Zeitraum wo ich gefragt habe die Preise erhöht und gibt es auch zu da er sich vertan hätte.... Latest reply by Ralf5

Wieviel muss ich am Ende des Aufenthaltes putzen, wenn ich 30 € Reinigungsgebühr zahlen muss? Latest reply by Ralf5

Hallo, how are you? Hope you are ok. Please help to solve out some issues I have.

This reservation is impossible. The daily they will be paying is €3 per night. Also my window for making a reservation is 3 months and this reservation runs from Apr 30 – Jun 24. Can you please cancel this reservation and find out why they were able to bo... Latest reply by Helen3

I have recently found out that the Superhost ranking is on all properties that a host lists on Air bnb, does anyone else agree that this is very unfair? I think it is grossly wrong for the Superhost attainment to cover all properties a host may have. I ha... Latest reply by Lawrene0

There needs to be a search option in the messages section. I want to recall something about a prior guest, and can't search for the message - there are 36 pages of messages in the inbox & I sure don't have time to look through the whole list! Latest reply by Emilia42

Hi, I had a guest who dropped a bad review because she did not read the house rules, and she complaint about the house rules after she booked. I cannot write a comment on her review, how can I write a response to her review? Thxx Latest reply by Beth80

I need help to figure out how to change my experience times and dates. Thank you.

Hi hosts I desperately need help ! I'm a super host with 71 reviews. I received an SMS last December that someone attempted to access my gmail account. I didn't pay much attention to it but a few weeks later I found the gmail account got deleted and unab... Latest reply by Helen427