Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Christina2180
I had a friend of a friend book a week. Right after she booked she realized the final prize was not in her budget so I cancelled it for her so she didn’t get charged. Now that week is blocked out and the site won’t let me unblock? It’s a prime summer wee...
Latest reply by
Luana130
I went with my family to a four day trip to Barcelona and in the third day the flat was robbed.Why i suspect the host you may askheres the whole storySo when we arrived the host sent a message saying that she wasn’t in Spain and a friend or a employee of ...
Latest reply by
Lisa723
I messaged my host over an hour ago to ask if he could fix the internet in the apartment I’m renting. I also have had issues overnight with the door to the apartment blowing open in the wind despite it being dead bolted. I asked him to fix both. WiFi was ...
Latest reply by
Lisa723
I just booked a reservation and saw there were additional prices of a cleaning fee and security deposit. I've never booked anywhere that had additional prices, how do I pay them, and how long does the host have to ask me for it? Any help would be apprecia...
Latest reply by
Rowena29
Estimados realice una reserva la cual fue aceptada y cobrada de mi tarjeta y posterior a recibir el comprobante de pago me llama el anfitrión y me comunica que se equivoco al aceptar ya que no se iba a encontrar en la casa en la fecha de reservación me co...
I reserve my airbnb by today which is 25 jan 2020. However there is no instruction to get in the house. Host also did not answer call , and message here
Latest reply by
Helen3
Buenas tardes, ya hablé con la persona con la que me estoy quedando y me dice que si me puedo quedar otros 4 días, pero el sistema no me deja hacer la modificación, ya confirmé por teléfono pero en el sistema sigue apareciendo mi salida el día 27, me podr...
Hi, because of constructions happening in the building, I will send a partial refund to our current guest. How can I request that AirBnB adjusts their service fee for the guest and I so it takes into account the new total cost of the stay? Thanks for you...
Latest reply by
Sarah977