Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Chris23377

Account was hacked in May with my account frozen until now. My account still shows income of $5000 that went to an added account that doesn't belong to me. Airbnb canceled the made up reservation and did a resolution payment 10 times a week later in May.... Latest reply by Carol7419

I had a credit on the books for a trip that we were forced to cancel due to COVID (when COVID first started). Here was are in late 2022 and I just finally convinced my wife to travel, so we booked a new trip. The credit on the books was never applied. W... Latest reply by Emiel1

Firstly I love the Airbnb platform, it has been wonderful to be able to rent out an old inherited property, on my terms, that would certainly otherwise have remained unoccupied.However one area where I think Airbnb are behind the curve is concerning clima... Latest reply by Huma0

Beware of charging guests additional fees due to guests violating your listing policy. You might be left a negative biased review that is completely false and airbnb will do nothing to remove it. Even though airbnb states very clear that biased reviews vi... Latest reply by Helen744

We've gotten great feedback from our guests so far in person, in messages, and one left us a very sweet note. Only one guest so far has left a review on AirBnB. I send a follow up message after they leave and a reminder is included in the message, letting... Latest reply by Anonymous

Has it ever happened to you that you book a place for a long term and shell out the equivalent of approx $2,500 (CAD)/ GBP 1600 / INR 1,50,000 and all you expect is that the place is same or accurate as described in the description, photos and the caption... Latest reply by Emilie

Hi I would like to find a co-host for my property based in SW London Thank you Latest reply by Quincy

 Hello! It’s been more than one year that I can’t book anything on airbnb. Every time that I try to proceed to the reservation, it appears the message “Something went wrong. Please try again.”. I will attach a picture.I already deleted and installed the a... Latest reply by Quincy

Hi, When I log in and want to see my listing I get this error; com.airbnb.services.exceptions.ServiceClientException: Exception: exception_unknown, message: IDL-defined service exception thrown from the server side. because of this the listing is also not... Latest reply by Quincy

I've searched the conversations, but can't find a thread on this, nor a solution, so if there are either of those things out there, please enlighten me. I believe hosts should be able to see reviews on profiles for ALL potential guests before confirming a... Latest reply by Huma0