Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Omar1431

Apparently even if you set strict cancellation policy of a 2 week notice or no refund an air bnb specialized team can still credit the guest even if they never canceled and just didn’t show up… this didn’t happen until the day after they failed to arrive ... Latest reply by Boris313

One of two air-conditioning units broke down yesterday. I have it fixed within 6 hours of guest reporting it (they messaged at 4 am, I had a technician there at 10). The temperature never got higher than 77 with Energy Star and US department of energy rec... Latest reply by Kelly149

Hi, how can you notify Airbnb that the property they are advertising is is just rubbish and not what is advertised, and if I could get my money back would leave in a heartbeat, have taken plenty of photos and contemplating sending with complete to A Cur... Latest reply by Teresa1787

My daughter's friends rented a house in Seattle long term (doing internship there) for summer. The host is a tenant (lease with landlord). They reserved the house from middle of May and supposed check out middle of Aug. But now, the landlord (owner) come ... Latest reply by Helen744

Can someone explain the reason I can't establish a Team on my own listings - other than just policy? I am a host and a co-host who recently started doing both again. In establishing the account I am co-hosting I noticed that there was an option to crea... Latest reply by MarkandAnne0

How do I get a coupon to use toward à 7 days for a place in Richardson, Texas Latest reply by Mike-And-Jane0

Hello!So I'm was looking for a rental in Dundee, Scotland and I found this listing "✪✿☀Trendy Room in Dundee☀✿✪". I also noticed that there were several more of the same listing, same pictures, descriptions, etc. I assume its because its located in an apa... Latest reply by Vicky290

Hi - My guests messed up my hot tub. I have to call the hot tub company to remove the water and clean it for the safety of my next guests. How to I charge an extra cleaning fee? Latest reply by Anonymous

What does a host do when there is an instant booking for a relative? In this case a daughter booked for her elderly father. How is this handled? A cancellation by the host or contact AIRBnB? Latest reply by Huma0

** then no response over the past 7 hours !!!!!! I even called long distance to USA (cost me around 25 USD) and the call was an hour long without any benefit. it's really annoying and frustrating N.B. this is my first time using... Latest reply by Huma0