Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

I thought I'd post on a new resolution request I'm making as a sort of tracking/informational post for fellow hosts. I often let guests that try to sneak an extra guest or two over our maximum through as long as they are good guests and don't do a lot of... Latest reply by Michael5689

Misleading and false advertisements concerns Why does Airbnb send out promotional coupon rates, but it's not accepted by the host? I selected the Airbnb platform because of the coupons; I needed someone to contact me for I had a 30% discount for new custo... Latest reply by Emiel1

Our host sent us some pictures in a message, but it seems they aren't attachments, in fact it looks like these aren't intended to be downloadable attachments at all. I was playing with the HTML source code and couldn't find a link to the message, again I ... Latest reply by Emiel1

Hi, I’ve been trying for two days to send a Special Offer for a month’s stay and the system repeatedly makes a complete mess of the figures I send to the prospective guest - I’ve had to withdraw the offer about four times.All the consultants I’ve spoken t... Latest reply by Anne9971

Latest reply by Emiel1

Can someone tell me what it means when it says exact location after booking Latest reply by Elizabeth2627

https://www.airbnb.com/help/article/2868/rebooking-and-refund-policy Some of the terms really make me worried. For example the definition of "Travel issues" that disrupts a stay contains a situation "They contain pests". Does that mean a guest can claim a... Latest reply by Kitty-and-Creek0

Hi, I wonder if someone can advise? I rent out a room in my apartment that I also live in myself. Next to the "Airbnb"- room there is a bathroom with a toilet and sink which is exclusive for the guest to use. In my "General Information" sheet that I mak... Latest reply by Fred13

What do you guys think, Should we be able to add photo's in the reviews? Good or a Bad idea? let me know your thoughts, You can do on BDC Latest reply by Huma0

Now hosts have the ability to cancel an Instant Book reservation penalty free, if completed in 48 hours. Does this change with the new cancellation policy? Latest reply by John4704