Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Laura7798

Hi there! My husband and I have a co hosting opportunity for an Airbnb a couple hours from our home. We would be managing messages, inquires, write reviews, update calendar and pricing, restock the Airbnb with supplies once a month as well as doing genera... Latest reply by Viviana374

Hi. Just joined and struggling.we have our own specific cancellation policy. Is there anyway to put this in the air B and B terms or do you have to just tock one of their standard cancellation terms? It will be confusing having different cancellation term... Latest reply by Annie1372

Scrolling through my listings yesterday, I found that one of three suddenly gave me the option to add "design highlights" under Listing Details: My listing description has always read, "Private getaway cottage is a favorite of honeymoo... Latest reply by Mark-and-Gabriela0

When I chose flexible cancelation that clearly states that guests can receive refund up to ONE DAY prior to arrival. READ THE PAGE. It is very Clear and documented. No mention of allowing a client to be refunded after the one day prior and especially afte... Latest reply by Kate867

AirBNB is not concerned with public health in Canada. I attempted to book a room through them at **[Content removed in line with the Community Center Guidelines] through their host AMI. When I arrived this apartment smelled. The bed was hard as a rock an... Latest reply by Kate867

I remember coming to the hosting page and seeing lots of new discussions. If I missed a week, there was a lot of catching up. Lately all I see are really old posts from multiple years ago resurrected by one reply. Today there was literally nothing new to ... Latest reply by Suzanne302

Hello Airbnb Community, I have recently had some guests for 3 nights. They were nice and left the flat tidy upon our return, however, there was some odd damage to the mattress protector. It seems to have melted, creating holes and ruining the mattress p... Latest reply by Branka-and-Silvia0

Yesterday (6/23/22) I received an email from Airbnb that my reservation in Toronto for 7/23/22 was cancelled with no explanation and that I would be getting a refund on my credit card within 5-7 days. I contacted my host who advised that there such cance... Latest reply by Robert6137

Hi, I have booked a room for the end of August in Italy. However, the host contacted me today telling me that she wouldn't be able to host me anymore because some issue in her house and asked me to cancel. According to her refund policy, I would get the ... Latest reply by Ted307

Hi, I'm new to hosting, and wanting to offer stays over a week, 30+ days. I have many house plants that need to get watered at least on a weekly basis. I'd also like to schedule a weekly cleaning service as part of the package, and to minimize cleaning ... Latest reply by Mary-Elizabeth4