Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Veronika288

We are really frustrated with the 'Today' page of the hosting website. We have two listings and the page consistently displays incorrect information regarding number of guests staying arriving and leaving. If we paid attention to it we would constantly mi... Latest reply by Rob-And-Debbie1

It's not allowing me to download photos from gallery. Latest reply by Huma0

My guest booked for 3 people paying extra guest fee of $10 per person per night. on check in day she told me there were only 2 staying and asked if extra guest fee could be refunded. what is the policy? Latest reply by Debra300

Hello Airbnb Hosts! My name is Margaret Osafo and I am interested in becoming an Airbnb host! Before I get to my ultimate goal, I thought it would be best for me to gain experience through co-hosting with one of you awesome hosts. I have a background in h... Latest reply by Sybe

Hello all, Does anyone know of a phone number to contact for hosts to get support from Airbnb? I am currently locked out of my host account and need access to it asap. (If it helps I am located in Croatia, not sure if this affects which number to contact?... Latest reply by Jenny

I am loging in, go to the trip and then getting the receipt but I can not find the option go to VAT Invoice. We are a company and we need to have a proper document to show the analysis of the amount we have paid (e.g. net value plus VAT plus other fees). ... Latest reply by Mike-And-Jane0

This is my first year hosting, and we've had almost back to back guests since January. Lately we've had guests bringing dogs, (we allow pets), but they never paid the pet fee. Ours is $30. Have other hosts had this problem, and what did you do? Prior to t... Latest reply by Joe2862

Hello,My account was closed in March without any explanation. Everything was very good, the guests were very satisfied. I was trying my best to make everything better. They said they would always email me, but no one did. I have been unemployed for about ... Latest reply by Anonymous

I know this has come up in other threads but wondering how you feel about this as a host. We have taken a fair number of these guests and are considering changing our acceptance strategy. Either they seem not to understand what Airbnb is (in the case of s... Latest reply by Carlos4015

I recently booked a stay at an Airbnb. I have a 4x4 Dodge Truck pulling a small enclosed U-haul trailer. After a 8 1/2 hour drive, I finally get to the last road leading up to the house. Only, the road was a very steep dirt road which was soggy due to bei... Latest reply by Debra300