Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Teresa2393

Anybody else get asked for verification, give it, get told "good to go" then three weeks later still not been paid even though all done? Help desk apologising "don't know why" etc etc. Big failure in trust here Latest reply by Gloria435

Hi, I have been using the platform for several years and have just had a very negative experience with a host: the flat I chose was in extremelyprecarious hygienic conditions, I was even afraid to catch some infection during my stay. I noticed that most f... Latest reply by Debra300

Hi, I believe a third party host may be ripping me off. Can I obtain a statement of funds paid to the third party host by month for my property?Thanks for your helpDavid Latest reply by Quincy

Hello, I gave a guest a 2-star rating for cleanliness because he left my place with food all over the floor and on several surfaces (countertops, nightstands, etc.), and he left dirty dishes mingled with clean dishes in the dish rack. I’m not talking a ba... Latest reply by Barbara2543

Dear Community Centre,I am interested in how you would respond to the following enquiry: Dear XXXI would like to book your place for my 86 year old mother as she cannot cope with registering on Airbnb (or frankly anything on a computer!). She would be dro... Latest reply by Kate867

HI Lovely hosts. I am a co host for a lovely couple who are new owners and their account has been suspended before they have had a chance to list their property! Airbnb are saying it’s because they’ve had a report that their property doesn’t exist. The... Latest reply by Mike-And-Jane0

Hello, We've had several groups of guests damage brand new, solid wood furniture and virtually everyone has refused to own up and, so far, Airbnb hasn't delivered with their insurance promise (three separate claims with each one refusing to accept respons... Latest reply by Kate867

Is this normal? I have emailed conversations to back up all claims. 1) Excessive cameras through the property. My family felt violated and harassed daily. There were camera and constants messages about kids being unsupervised, additional family members v... Latest reply by Mike-And-Jane0

Hi everyone. Two weeks ago my mother and I were staying in an air bnb apartment in LA where we were robbed. All doors and windows were locked. Unfortunately, about $700 in cash, a MacBook Air, a charger, a tablet, and a kindle were taken from us. The man ... Latest reply by Savannah76

I can't update my bank account details, I can't setup the 2 factor authentication. It always asks me for a code which I can't access because I no longer have access to that phone number nor email account. I have also tried the 'need help' option where air... Latest reply by Emiel1