Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Gary-Sylvester0

has anyone encountered fraud and no assistance from airbnb Latest reply by Sarah977

is is possible to offer a credit to a guest when they do not qualify for a refund? Latest reply by Manu4530

My listing states 2 guest maximum. I accepted a booking with three guest after they pleaded with me. Then they brought 4 guests. So I just dealt with it. The place is so small. Even 3 people it gets crowded. 4 is out of the question. What ... Latest reply by Tami264

The day they were to arrive my guests texted with a dilemma. They had no one to leave their cat with and asked to bring him. We have a strict no pet policy in the cottage but I offered an alternative. I suggested they set him up in my studio which... Latest reply by Helen3

We love our air bnb holidays. 2020 we lost Lot of money due to COVID cancellations of our bookings. I notice now that most bookings seem to have a full refund policy if you cancel the day prior. I’m hoping this is correct. Latest reply by Debra300

I, a host, tested positive for Corona and thought I did the right thing by informing AirBnB, it was not, instead I have been severely punished. When I contacted AirBnB I got a standard email informing me what I could do as a guest, as I am a host I did no... Latest reply by Jegor0

Hey Everyone, My family and I are in a real difficult situation. We are in the process of moving from one province to another where we have purchased a home. We had 2.5 months between our rental and possession date of our new home. We decided to use Airb... Latest reply by Sarah977

My guests have been cut off by floodwater and cannot make it to our property. They have been communicating with me along the way to let me know they would be delayed however, they are now unable to get here due to road closures and technically checked in ... Latest reply by Stephanie2177

Hi Everyone Had recent stay where the home had whole house electrical problems, with the home shutting off 5X in one night alone. I communicated with host about the issue during the stay, remained flexible, and despite really needing power to drive heat a... Latest reply by Emiel1

Hi All, I just had someone try to book (I have InstantBook, but just took it off), and this is the notice from Airbnb that I received.. This inquiry was blockedSome inquiries have higher risks of parties, property damage, or safety issues. To help prevent... Latest reply by M199