Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Paras45

Whenever I read reviews of guests before booking them, all the reviews are positive. I have given negative reviews which I see on my properties but I never see a negative review written by other hosts. Why is that? Steve Latest reply by Sarah977

Is there anyway to host an Air Bnb for a select group of users. Lets say a host has lots of friend and extended family that they want to rent to exclusively. Does Air Bnb allow that type of hosting? Latest reply by Colleen253

Hi, New host here! Question, we have a wonderful manager for our new air b n b home. I have her listed as co-host on my listing. I want to reach super host status ASAP. Question for the group, who should sign the communications to the guest? Me or my... Latest reply by Paul1255

So a guest claims there's an issue with cleaning. They don't contact the host, they contact Airbnb support, who cancels the reservation and issues guest with full refund and hits you with cancellation penalty. You could have sent a cleaning lady over with... Latest reply by Eibhlin3

This is a hard case. It could be true that the Host is trying to do the right thing by finding a way for the sick Guest to extend their stay without suffering the consequences of having to cancel on the second Guest. But from Emma's (the second Guest) p... Latest reply by Sarah977

If guests didn't stay due to a propane situation & I refunded their money I received for payment, but is there a way of recouping airbnb's portion? Or do I have to absorb that fee, which is a deficit! Thanks in advance! Latest reply by Mike-And-Jane0

Hello, please can someone advise. I have accepted several bookings and been able to message the guests but for two recent bookings I cannot seem to send them a message, as there is no option for this. Latest reply by Jason1776

Hello, I am trying to book accommodation in Budapest, Hungary and the host has asked for the following; NameName at birth (if different)Gender of guestNationalityDate and Place of birthPostal or ZIP codeAddressDocument type (passport, identity card, driv... Latest reply by Helen3

Using the Android phone app, what happened to "listing" option? it seemed to have disapeared. I have two listings and need to make a change and now I cant find the options to do. What gives? Latest reply by Emilie

Take a smoke detector down (to smoke in the room) and put it in between the mattress and box spring instead of in the garage that was steps away. This led to multiple guests and rounds of the cleaners not being able to figure out where the beeping sound ... Latest reply by Gillian166