Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Abigail-Platon0

A host issued me a payment through the airbnb platform for some items i purchased on their behalf that were not at the rental but should have been. I received a notification of the payment 1 month ago but to-date havent received it. I have called airbnb ... Latest reply by Kevin616

Something we’ve chatted about a few times on the boards is excessively late/anytime messaging. Over the last week I’ve had: 3 x 5am (three days in a row same woman trying to book despite being told to stop as she was waking me up and until she added ID w... Latest reply by Sarah977

So yesterday this came in with a reservation request: "hi Laura! I love the look of your place and can't wait for my trip! I'd love to be on a waiting list if you suddenly get an opening before the end of the month. otherwise we'll be there after the new... Latest reply by Huma0

I am very concerned as a host about this new trial that makes my listing appear almost double the price per night in search forums. Everyone knows that price is one of first things people look at when searching for a property to determine whether it is w... Latest reply by Viv16

No they don't remove them anymore. Any Airbnb agent can just show you all the empathy on the phone and two days later send you a message saying the reviews are complying with policy and the case is closed! I don't know if airbnb has a team review this o... Latest reply by Colleen253

I recently received a 3 star review and my rating is now below the requirement for Superhost. The public review was very positive: "We were in the area for a special event and Lucy's cabin was just what we needed - a comfortable place to change and sleep.... Latest reply by Huma0

My family and I wanted to share our horrific, difficult, and lengthy experience of dealing with Airbnb and one of their hosts. We made a reservation to stay at “Brand NEW renovated apt. for 4 in city centre AMS!” Amsterdam. Unfortunately, through no fault... Latest reply by Sarah977

I have seen many threads about late check outs and guests who can't vacate in a timely way. Check out times seem to be all over the map. As an American traveler, I am used to an 11 am check out as a standard, but realize there is variation. Our listing do... Latest reply by Huma0

Why does it count against my Superhost status when a guest cancels on me? It’s like throwing salt on the wound. Am I understanding this correctly? Latest reply by Mariela71

If you are ever told by a lister that the property on Airbnb is not available but they have other properties in the same building available and to book on THEIR website with a discount, DON'T. I booked a property like this for 4 nights - Vine Apt in Saras... Latest reply by Sam4701