Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Kristie140

Hello! My name is Lorena.I'm new to hosting and recently added a listing on airbnb that's in Mexico. I live in the US, and the guesthouse listed is on my Grandma's property. I got an booking inquiry and the person who is going to be my guest had many ques... Latest reply by Colleen253

I am sure this is a well worn topic but I am wondering if there is a way for hosts to actually affect a change in the system. What is the point of the "overall experience" rating that guests leave? Those are used to calculate star ratings, right? But the... Latest reply by Sarah977

How is it possible for a Superhost with 195 reviews, all 5 Star, Zero cancellations, excellent response times, Covid protocol compliant, booking 2-4 stays every day across 3 listings to get all accounts suspended and have absolutely no idea what is causin... Latest reply by Genaro18

Switch to hosting fails in app

Dear hosts,We just had a 3-nights guest who had stayed 2 nights but submitted an alteration request for leaving early with refund. She said she had a family emergency and had to go home early then requested last night reimbursement. I first expressed my s... Latest reply by Laura2592

Can anyone help with advice on dealing with this matter. My current host booked in from Friday checking out Monday. Yesterday Saturday he came back accompanied with a male friend said his friend and him are going to a wedding. I told him it's ok his frie... Latest reply by Sarah977

I visited Washington D.C. and booked an airbnb. The host gave me a different airbnb than what I booked so I complained that the airbnb was different (The entire airbnb layout was different). The host told me they made an error in their system and the airb... Latest reply by Sarah977

Anyone else having issues with giving referal host links to help others set up Airbnb? We sent one to our neighbors who set one up, and they said they used it, but Airbnb says they didn’t so we are not getting the $540 bonus as we were expecting. This was... Latest reply by Pablo629

Hi community of hosts, I just had this type of new scam today. Reported the users and filed the case, but still would like to share with you all. I received an inquiry for stay of 4 days for 2 people around Christmas, and the user name was Rebeca. She sa... Latest reply by Bing53

Hi, My manually set prices on Airbnb (I have never turned on Smart Pricing) were changed by Airbnb. I had AirDNA (subscription allowed to lapse) and SmartBNB (now Hospitable). But, I never activated their Smart pricing functions. I am just trying to t... Latest reply by Helen744