Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elza85

Hello! I am trying to become a co-host in Dallas, TX, even though I have little to no experience, I am sure I can pick up pretty fast. I have been on AirBnB for a few years now as the stayee, and have no grown interest in becoming a co-host eventually a h... Latest reply by Helen3

Had a booking for Thursday (tomorrow) til Sunday - three nights. The guest stated originally it was herself and family coming to shop and for her nephew’s hockey tournament. The cancellation policy is moderate. This morning she messaged to say that she ha... Latest reply by Sarah977

As you all know, The Covid period was a tough time for us, hosts, as well as Airbnb. But my situation turned out to be more complicated. I have a loft that I have been renting since 2017; I had around 90 great reviews. Now after Covid, all my reviews disa... Latest reply by Colleen253

My next week’s guest is fighting me on having to show his and his friends IDs. He has no reviews and no profile photo. I decided to look the guy up, something I would not have done if he were not so insistent on anonymity. He is indicted in healthcare fra... Latest reply by Colleen253

Hello! My name is Lorena.I'm new to hosting and recently added a listing on airbnb that's in Mexico. I live in the US, and the guesthouse listed is on my Grandma's property. I got an booking inquiry and the person who is going to be my guest had many ques... Latest reply by Colleen253

I am sure this is a well worn topic but I am wondering if there is a way for hosts to actually affect a change in the system. What is the point of the "overall experience" rating that guests leave? Those are used to calculate star ratings, right? But the... Latest reply by Sarah977

How is it possible for a Superhost with 195 reviews, all 5 Star, Zero cancellations, excellent response times, Covid protocol compliant, booking 2-4 stays every day across 3 listings to get all accounts suspended and have absolutely no idea what is causin... Latest reply by Genaro18

Switch to hosting fails in app

Dear hosts,We just had a 3-nights guest who had stayed 2 nights but submitted an alteration request for leaving early with refund. She said she had a family emergency and had to go home early then requested last night reimbursement. I first expressed my s... Latest reply by Laura2592

Can anyone help with advice on dealing with this matter. My current host booked in from Friday checking out Monday. Yesterday Saturday he came back accompanied with a male friend said his friend and him are going to a wedding. I told him it's ok his frie... Latest reply by Sarah977