Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Rebecca

Hi everyone, The time has come for our second Community Center Festival of Hospitality after several weeks of preparations by our community management team and our lovely members, alike. We’ve outdone ourselves this year and the positive response... Latest reply by Stephanie

The travel credit that superhosts receive after four consecutive quarters of holding the status is worth $100. However, when this is conveyed to GBP, it’s worth only £60. Today’s exchange rate is 1 USD = 0.73 GBP This means the credit should convert to £7... Latest reply by Lawrene0

I recently had a guest cancel after their check in stating that their work arrangements changed, but requested a full refund. I was going to refund them except for the $ to pay the property manager. Though it looks like Airbnb decided to take it upon them... Latest reply by Sarah977

Hi, I'm hoping somebody out there can help me with this. I can't get beyond selecting a type of property to list, as an error message pops up, saying there is an issue. I have been talking to the help centre for a week now, and am so frustrated as I ca... Latest reply by Nuala23

I am an Airbnb host and have a guest that wants to cancel her reservation prior to her stay and get a full refund. The cancellation policy on my listings are "Strict" and she is only allowed 50% back. I have tried helping her in everyway I can. Now, she i... Latest reply by Rebeca162

This topic is part of the CC Hospitality Festival. The original topic was posted on the Italian-speaking Community Center by @Alessandro877 and we have translated it below. ------ Retiring after so many years of intense customer service, I found... Latest reply by John5097

This topic is part of the CC Festival of Hospitality The original topic was posted on the Italian-speaking Community Center by @Maria-Rossella0 and we have translated it below. ----- Good morning everyone! I've been a h... Latest reply by Clara116

I'd like your opinions. I have a woman who joined Airbnb 4 years ago and doesn't have a single review. She booked our guest suite for two weeks for her fiance and a friend who's coming here for surgery (we're five minutes from the hospital district so we ... Latest reply by Erin443

We have reopened our listing and have been welcoming air bnb guests for the last couple of months, since the opening up of hospitality because of the pandemic - a total of 7 stays so far.Our problem is that although we have reviewed all the guests stays, ... Latest reply by Sarah977

I had guests staying for 2 months. Before they arrived I personally made sure to replace towels, sheets, any anything I thought looked tired. I do this every 4 months. I like everything to be as close to prefect as I can. I enjoy it and my guests apprecia... Latest reply by Cristina838